Understanding Automation

The strategic use of automation allows us to protect your business from harm.

Business technology is the bane of the modern worker. No matter how well-intentioned the members of your staff are, when they have computer troubles, it complicates everything they are trying to accomplish. This, in turn, complicates every goal you are trying to accomplish.

The automation of IT service delivery gives you a direct line to a stronger business by streamlining the services that your customers rely on. This is accomplished by removing downtime from the equation, while also securing your data and protecting your infrastructure. Since we only automate repeatable and routine tasks, it makes it so we can provide a comprehensive IT management service for an affordable monthly rate.

What Can We Automate?

Many of the managed services we are responsible for can be automated, and many of them, in our opinion, work better as automated tasks.

By taking the human element out of the equation, the time-consuming tasks that humans could conceivably mess up are replaced with repeated perfection. So the first step for the company in search of leveraging automation for IT management, and for the right managed services provider, is to determine what tasks absolutely need to be automated in order to save capital. We will assess what kind of management your organization needs, and customize our powerful solutions to protect your business.

Some of the most common automated tasks from an MSP include:

  • Patch management
  • Backup management
  • Mobile device management
  • New hire management

The key to our automation is our enterprise-level Remote Monitoring and Management software (RMM). This includes pre-built automations and customizable options to build more services. In some cases, it’s as simple as clicking the options in a menu, but you have to know what systems you want control of, and what maintenance is required to keep those systems working efficiently. With RMM tools being managed by knowledgeable technicians, you will see a precipitous increase in IT availability, which will immediately decrease the amount of downtime your organization sees.

How You See Value From Automation?

When your technology breaks, you have to fix it. That much is understood.

What many business owners don’t understand is that the costs that are really hurting their business are the ones that come from employee downtime. These costs add up quickly and can, depending on the problem, be a major reason your organization’s profitability wanes.

We use automation to ensure that your hardware is up and running properly, that your network is free of process-hindering threats, and that your software is current. These processes, if done manually, would cost you (and us) a fortune in man-hours. We have done the legwork to ensure your IT is stable and running efficiently, which leads to a stable and efficient business.

Gatun Technologies is the solution your business needs to eliminate downtime. If you would like more information about automation, remote monitoring, or any of our other managed IT services, call us today at (844) 567-2540.

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Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

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    Service desk

    NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

NanoSoft are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises